Privacy Policy

1. Who we are

Habbeat (“we”, “us”, “our”) provides the Habbeat mobile application, related websites (including marketing sites and web dashboards), and associated services (together, the “Services”). This policy explains how we process personal data when you use the Services. For privacy questions, contact hello@habbeat.com.

2. Data we collect

Depending on how you use Habbeat, we may collect:

• Account & profile: name, email, phone (if provided), country/region, language, date of birth or age band where applicable, authentication identifiers from Apple, Google, or similar sign-in providers.
• Health & activity content you choose to log: workouts, meals and nutrition estimates, sleep, steps, water, habits, photos you upload, notes, goals, and similar wellness data.
• AI & coaching features: prompts and messages you send to in-app assistants, and outputs generated for you, subject to our technical and retention practices.
• Subscriptions & payments: plan type, trial status, transaction references, and limited billing metadata. Payments are often processed by Apple or Google; we do not receive your full card number from those stores.
• Device & technical data: device type, operating system, app version, crash logs, coarse location where permitted, cookies or similar technologies on websites, and diagnostics to secure and improve the Services.
• Communications: messages you send via contact forms, employer inquiries, or support email.

3. Why we use data (legal bases)

Where GDPR or similar laws apply, we rely on one or more of the following:

• Contract: to provide the Services you request (account, syncing, subscriptions you purchase).
• Legitimate interests: to secure our systems, prevent abuse, improve features, analyse aggregated usage, and respond to inquiries — balanced against your rights.
• Consent: where required for optional analytics, marketing communications, or sensitive categories — you may withdraw consent where applicable.
• Legal obligation: to comply with law, court orders, or regulatory requests.

4. Subscriptions & stores

If you subscribe through the Apple App Store or Google Play, those platforms process payment and provide us with subscription status and related identifiers. Their privacy policies and terms also apply. Cancelling or refunding may need to be done through the same platform.

5. Sharing

We may share data with:

• Infrastructure and analytics providers that host or process data under contract (e.g. cloud hosting, crash reporting).
• Payment and subscription platforms (Apple, Google, payment processors).
• Professional advisers or authorities when required by law or to protect rights and safety.

We do not sell your personal information in the conventional sense. If we use advertising or analytics partners in the future, we will describe that here and offer choices where required.

6. International transfers

We may process data in India, the European Economic Area, the United States, or other regions where we or our providers operate. Where required, we use appropriate safeguards (such as standard contractual clauses) for cross-border transfers.

7. Retention

We keep data only as long as needed for the purposes above: for example, while your account is active, to meet legal/tax obligations, or to resolve disputes. Logs and analytics may be retained in shorter or aggregated form. You may request deletion subject to legal exceptions.

8. Your rights (GDPR & similar)

Depending on your location, you may have rights to access, rectify, erase, restrict, or port your data, and to object to certain processing. You may lodge a complaint with your local supervisory authority. To exercise rights, email hello@habbeat.com. We may need to verify your identity before fulfilling requests.

9. Children

The Services are not directed at children under the age where parental consent is required in your region. If you believe we have collected a child’s data improperly, contact us and we will take appropriate steps.

10. Security

We use technical and organisational measures designed to protect data. No method of transmission over the Internet is 100% secure; use the Services with that understanding.

11. Changes

We may update this policy from time to time. We will post the revised version with a new “Last updated” date and, where appropriate, notify you in-app or by email.